LIVE
FEATURE
v1.0.0
Keep aggregators for discovery. Shift loyal customers to direct delivery to retain more revenue and own your customer relationships.
Author
Published
April 23, 2026
Updated
May 12, 2026
Overview
MOBI Delivery gives you control over how your delivery channel performs, without forcing you to abandon aggregators.
Keep third-party platforms for discovery, while shifting loyal customers to order direct through your own channels. Orders flow straight into your POS, drivers are managed seamlessly, and every transaction builds your customer database.
Even a small shift, just 10–20% of orders, can unlock meaningful margin improvements, reduce operational friction, and create new opportunities to bring customers back.
Key Benefits
Key Features
Let customers order delivery through your website or app, keeping the experience on-brand and under your control.
No tablets, no manual entry. Orders are injected directly into your POS, reducing errors and saving staff time.
Delivery is coordinated behind the scenes, so your team can focus on service, not logistics.
Capture customer data with every transaction and unlock opportunities to re-engage and drive repeat business.
Move away from 25-35% commission fees and towards a more sustainable, predictable delivery model.
Who this is for
MOBI Delivery is designed for hospitality groups managing multiple locations and high delivery volumes.
Whether you're leading operations, marketing, or digital strategy, MOBI Delivery gives you the tools to reduce costs, simplify workflows, and take control of your customer relationships, without compromising on reach.
Launch Checklist
MOBI manages delivery provider setup and configuration for you, with no delivery-provider accounts or contracts required. Customers pay the delivery fee directly at checkout, while your team continues operating through the same kitchen workflow.
Metrics
10-20%
25-35%
Up to 30%
+15-20%
100%
Zero
A. Most brands begin seeing impact as soon as orders start shifting. Even a small percentage of direct orders can quickly translate into measurable margin improvements and database growth.
A. Aggregators typically charge 25-35% per order. MOBI Delivery provides a more predictable cost structure, helping you retain more revenue on every order shifted to direct.
A. Yes. Loyal customers are more likely to order direct when given a clear and convenient option, especially when pricing and experience are competitive with aggregator platforms.
A. Direct orders allow you to capture customer data, giving you the ability to re-engage customers through marketing and drive repeat orders over time.
A. Delivery is coordinated automatically through MOBI, with drivers assigned behind the scenes. Your team doesn't need to manage logistics or coordinate drivers.
A. No. Orders flow directly into your POS, so your kitchen workflow remains unchanged. There are no additional tablets or manual processes introduced.
A. Even moving 10-20% of orders to direct channels can significantly improve margins by reducing commission fees, while increasing customer data capture and repeat order potential.
A. No. MOBI Delivery is designed to work alongside aggregators. Most brands start by shifting 10-20% of orders, typically loyal customers, while keeping aggregators for discovery.
