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Flash Promotions that turn hesitation into higher-value orders.

Trigger time-sensitive offers at key moments in the ordering journey to increase conversions, boost average order value, and drive incremental revenue.

Author

Gregory Gould

Canadian Engineer

Published

November 18, 2025

Updated

May 13, 2026

Overview

Behaviour-driven promotions designed to convert

Flash Promotions triggers time-sensitive offers when customers hesitate during the ordering journey, helping hospitality brands increase conversions and grow average order value.

Displayed to users at key decision moments, Flash Promotions combines urgency-driven offers with AI-assisted recommendations to encourage larger baskets and turn more sessions into completed orders.

Key Benefits

Why it matters

  • Increase online conversion rates with urgency-driven offers
  • Encourage larger basket sizes and higher-value orders
  • Recover customers during hesitation moments in the ordering journey
  • Launch promotions quickly across digital ordering channels
  • Use AI-assisted recommendations to optimise promotional products

Key Features

Key Features

Behaviour-triggered promotions

Automatically trigger offers during hesitation moments to encourage customers to complete their order.

Time-sensitive urgency windows

Create urgency with limited-time promotional offers designed to drive immediate action.

AI-assisted product recommendations

MOBI suggests products designed to balance guest appeal, upsell potential, and profitability.

Cross-channel promotion visibility

Display promotions across web, app, and supported digital ordering experiences from one system.

Real-time promotion insights

Track promotion performance, customer engagement, and conversion impact in real time.

Who this is for

Built for hospitality brands focused on digital growth

Flash Promotions is designed for hospitality groups looking to increase online conversion rates, improve average order value, and drive more revenue from digital ordering channels.

Whether you're leading marketing, operations, or digital strategy, Flash Promotions helps create smarter promotional experiences without adding operational complexity.

Launch Checklist

What you'll need

  • MOBI Online Ordering enabled
  • Products and promotional pricing configured
  • Digital ordering channels active (web and app)
  • Promotion goals and target products identified

Our team will guide setup and onboarding to ensure your promotions are configured for maximum impact.

Metrics

The impact of urgency-driven promotions

Up to 20%

Uplift in online conversion rates

+36%

Increase in average order value

20 sec

Time-sensitive offers that drive urgency

400%

Average ROI reported across campaigns

1 click

To launch a flash promotion

Real-time

Visibility into promotion performance

FAQs

Who is Flash Promotions designed for?

Flash Promotions is designed for hospitality brands looking to increase digital ordering performance, improve average order value, and drive more revenue from online channels.

Are Flash Promotions difficult to set up?

No. MOBI's team will guide setup and configuration to ensure promotions align with your operational and commercial goals.

Can I track promotion performance?

Yes. MOBI provides real-time visibility into promotion engagement, conversion impact, and campaign performance.

Do Flash Promotions require discounting every order?

No. Flash Promotions are designed to trigger strategically during specific customer behaviours, helping brands avoid unnecessary blanket discounting.

Can I control which products are promoted?

Yes. Brands can configure promotional products and offers, while MOBI also provides AI-assisted product recommendations designed to maximise performance.

Where can Flash Promotions appear?

Flash Promotions can appear across supported digital ordering channels including web, app, and other supported online ordering experiences.

How do Flash Promotions work?

Promotions are automatically triggered during key moments in the ordering experience, such as customer hesitation or inactivity, helping drive conversions and larger orders.

What are Flash Promotions?

Flash Promotions are behaviour-triggered offers designed to create urgency during the digital ordering journey and encourage customers to complete or increase their order.

Take control of your digital future. Join MOBI.

Ready to get started? Find out how MOBI can integrate seamlessly into your existing operations to provide a uniquely powerful digital experience.  

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