Own the guest relationship door to door
Own the guest relationship
Take more control of the experience and guest data.
Make managing delivery easier
The experience guests want
Your guests, your relationships
By owning the ordering process door to door, by owning the relationships with your guests, you get to influence the experience, not aggregators.
- Add delivery into your omnichannel approach and deliver connected experiences across the board
- Be in more control of the ordering experience, not aggregators
- Gather and leverage more customer data than what aggregator orders offer
- Influence guest sentiment more so with end-to-end control
Delivering on your operational needs
MOBI’s Last Mile Delivery seamlessly integrates with third party driver platforms, giving you the drivers you need without the effort and continuing overheads associated with hiring drivers. Just another way to help streamline your operations.
- Easily manage last mile delivery providers, your own network, or both
- Forgo any management and compliance concerns
- Take the hassle out of having to manage your own drivers
“Our partnership with MOBI has substantially increased our revenue. Their ever-growing product offering continues to set us apart in the industry.”
Jarred Montigue, Hudsons Coffee
Minimising margins, increasing profit
By harnessing Last Mile Delivery, MOBI can not only help you decrease the margins you’re experiencing from aggregators but also look to increase order values, upsell and more - everything to help your bottom line.
- Bite back against aggregators eating into your margins
- Reduce wastage with better control of prep time and dispatch
- Condense costs by leveraging a third party driver network
- Increase average order values through better guest insight and upsell
Taking care of guests
Of course your guests want fast and efficient delivery. But they want to interact with your brand, and they don’t want to pay additional fees. Last Mile Delivery delivers on their needs (and their food).
- Cater to your guest’s wants by letting them order directly
- Design your own UX and online experience, helping to increase revenue
- Keep guests happy by not having to pass on added fees and margins
Manage, measure, grow your brand - all from the one place
MOBI is a market leading digital ordering and customer engagement partner providing end-to-end technology solutions for global hospitality brands.
Food for thought
How customer behaviour will change hospitality in 2022
Understand the top trends affecting the hospitality industry at the moment. Then, learn how to manage and grow your hospitality brand in this new world.
How to improve underperforming channels
It’s important to make sure you’re gaining the traction your business needs and deserves. But what do you do if one of your ordering channels isn’t performing as you’d hoped?