How customer behaviour will change hospitality in 2022
Understand the top trends affecting the hospitality industry at the moment, the things that have been forcing brands to adapt quickly. Then, learn how to manage and grow your hospitality brand in this new world.
Is this the end of the in-store era?
With aggregator and delivery dominance, a lack of labour, the emergence of ghost kitchens, and digital-first guests, in-store has most certainly taken a hit, and that’s without even mentioning the pandemic.
We look at whether in-store can be the powerhouse it once was, and how the in-store experience must adapt to the new world.
Hospitality: How to control your digital future
Hospitality is a tricky business. But now is the time for hospitality professionals to lead the revolution, not be eaten by it. This practical guide will help you evaluate your business and understand the next steps.
More resources & industry insight
Get leading industry insight, as well as tips and advice to help your hospitality business create great guest experiences, increase revenue, and more.
Tarik Mallett, Founder of MOBI, interviews thought leaders in the hospitality industry that have made the biggest splash.